Terms of Service

Responsible Gambling

Jackpot Jill encourages players to approach gambling as a form of entertainment and to remain aware of the risks involved. Further guidance and tools are described in detail on our dedicated responsible gambling page.

Players in Australia can register with BetStop, the National Self-Exclusion Register, at betstop.gov.au, to restrict their access to licensed gambling services. We also support the use of account-level tools such as deposit limits and activity statements to help players monitor their play.

If gambling is causing concern for you or someone close to you, free and confidential support is available through Gambling Help Online at Jackpot Jill.au or by phone on 1800 858 858. International players can also find support through Jackpot Jill.

Contact Us

If you have questions about these Terms of Service or need clarification regarding your account, deposits, withdrawals, or any other aspect of our services, you can reach our support team by email at [email protected].

We aim to respond to enquiries in a timely manner and encourage players to contact us directly rather than relying on third-party sources for information about their account or our policies.

Introduction

These Terms of Service set out the rules that apply when you use the Jackpot Jill website and any related services offered through it. By registering an account, browsing our pages, or otherwise using our platform, you confirm that you accept these terms in full and agree to be bound by them.

Jackpot Jill is intended only for individuals who are at least 18 years old. By creating an account, you confirm that you meet this minimum age requirement and that you have the legal capacity in your place of residence to enter into this agreement.

If you do not agree with any part of these terms, you should not register an account or continue using the site. We may refuse or close an account where we reasonably believe these conditions have not been met.

Changes to These Terms

Jackpot Jill may update or amend these Terms of Service from time to time to reflect changes in our services, regulatory requirements, or operational practices. Updated terms will be published on this page with a revised effective date.

We recommend reviewing this page periodically so that you remain aware of any changes. Continued use of the Jackpot Jill website after an update has been published will be treated as your acceptance of the revised terms.

Deposits, Withdrawals and Bonuses at Jackpot Jill

Deposits made to your Jackpot Jill account should be funded using payment methods registered in your own name. We reserve the right to decline, delay, or reverse transactions where payment details cannot be verified or where there are concerns about the source of funds.

Withdrawal requests are processed once your account has passed any applicable identity and payment verification checks. These checks help us meet our regulatory obligations and protect players from fraud or unauthorised account use.

Any bonus or promotional offer made available through Jackpot Jill is subject to its own specific conditions, including wagering requirements that must be completed before related winnings can be withdrawn. We do not guarantee the availability of any bonus, and general promotional terms take precedence over any summary presented elsewhere on the site.

We reserve the right to request further information or documentation before approving a withdrawal, particularly where account activity appears unusual or inconsistent with normal play patterns.

Account Rules

Each individual may hold only one account with Jackpot Jill. Multiple accounts belonging to the same person, household, or device may be identified, merged, or suspended at our discretion in order to protect the integrity of our services.

When registering, you must provide information that is accurate, current, and complete, including your full name, date of birth, and contact details. Providing false or misleading information may result in suspension or closure of your account.

As part of our compliance obligations, including requirements connected to the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, we may ask you to complete identity verification (KYC). This can involve submitting documents such as an Australian driver licence, passport, Medicare card, or proof of address.

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect unauthorised access, you should contact our support team promptly at [email protected].

Liability and Disclaimers

The Jackpot Jill website and all related content are provided on an 'as is' and 'as available' basis. We do not guarantee that the site will be uninterrupted, error-free, or free of technical faults, and we are not liable for losses arising from such issues to the extent permitted by law.

Any decision to participate in gambling activities is made at your own risk, and you acknowledge that losing money is a possible outcome. Jackpot Jill does not provide financial or legal advice, and nothing on this site should be interpreted as a guarantee of winnings.

To the fullest extent permitted under applicable law, Jackpot Jill excludes liability for indirect, incidental, or consequential losses connected to the use of our services, except where such exclusion is not permitted by law.

Governing Law and Jurisdiction

Access to online casino-style gambling services, such as those historically associated with brands like Jackpot Jill, is restricted for Australian residents under the Interactive Gambling Act 2001 (IGA), which is enforced by the Australian Communications and Media Authority (ACMA). Sports betting and lottery products remain subject to separate licensing regimes administered by state and territory regulators, including bodies such as the Northern Territory Racing Commission and Liquor & Gaming NSW.

These Terms of Service should be read alongside applicable Australian legislation, including the IGA and relevant state and territory gambling acts, as well as obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.

Any dispute relating to these terms will be interpreted in a manner consistent with the legal framework applicable in Australia, and nothing in this document is intended to encourage use of services that are not lawfully available to residents of this jurisdiction.